Contact Us

Email

General Questions: ncfcu@ncfcuonline.org
Loan Department: loans@ncfcuonline.org
Marketing Department: marketing@ncfcuonline.org

Information on Office Locations, Hours, and Phone Numbers

24-Hour Service Phone Numbers

For specialized 24-hour service, 7 days a week dial these numbers:

PAM (Provides Advanced Money) Telephone Teller
Transfers & Inquiries, etc. (requires a touch-tone phone)
717-774-5731 (local) or 1-800-716-2328

ATM Cards

To report lost or stolen cards after hours:
Use PAM (See phone numbers above.) After logging in, choose option 5, or log into Online Banking and click on “Report Lost/Stolen Cards”. Contact the Credit Union Accounting Department on the next business day to have a new card re-issued.

Debit/Credit Cards

Member Service
717-774-7706 or 1-800-716-2328  After hours to block Debit/Credit Card Assistance 1-800-682-6075 and outside U. S. and Canada 1-206-352-3482. www.reportmycards.com

Important Phone Numbers

Card Activation 1-800-411-6390
Pin # Change 1-877-746-6746
Fraud Center 1-800-417-4592
Lost/Stolen Cards 1-800-682-6075
Declined Transaction Assistance 1-888-526-0404

Call Collect 1-206-352-4954 outside of US