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If you have a debit transaction scheduled to be deducted
from your account and you wish to stop the transaction,
complete the form below and it must be turned into
the credit union at least 1 business day before the
debit is deducted from your account.
ACH Debit Activity Stop Payment Form

If you have requested NCFCU to either send or receive
funds from another financial institution and wish to
stop this request, complete the form below and it must
be turned into the credit union at least 4 business days
before the transaction is to occur.
ACH Origination Cancellation
ACH Origination Disclosure

If you wish to have funds sent to NCFCU from another
financial institution (you must be on the account at the
other financial institution), complete the form below
and it must be turned into the credit union at least 4
business days before the transaction is to occur.
ACH Origination Incoming

If you wish to have funds sent from NCFCU to
another financial institution, complete the form
below and it must be turned into the credit
union at least 4 business days before the
transaction is to occur.
ACH Origination Outbound
ACH Origination Disclosure

If you have fraudulent transactions on your
account that were done by using your visa debit
card number, complete the form below and sign
in front of a notary (contact your local NCFCU
office for notary availability hours) This form
should accompany the visa debit dispute form
and police notification form (if applicable).
Affidavit of Fraud Use Plastic Cards

If you have accounts at other financial
institutions that you would like to close
and bring the funds to NCFCU, complete the
form below and turn into your other institution.
Break Up Kit

Everyone is eligible to receive a free copy
of your credit report once every 12 months.
Use the form below to request your copy
and monitor your credit for unauthorized
use.
Free Credit Bureau Report Request Form
If you are interested in setting up a
government direct deposit or an
allotment to NCFCU print out the
form below and submit to your pay
branch.
Federal Direct Deposit Form

If you need to complete changes (name change,
add a person, delete a person, and add additional
services) to your NCFCU account use the form
below and send into your local office. Make sure
you include a copy of your current valid ID. Use
one form for each different account number you
have with NCFCU.
Individual Account Change Form

If you would like to change the PIN number you
currently use for Home Banking, PAM (24 hour
telephone teller) and the number asked for phone
information from the staff, complete the form
below. (this does not change visa debit or visa
credit card pin numbers)
Pin Change Application

If you need to put a stop payment on a check
that is drawn on your account, complete the form
below and turn into an office before the check is
submitted to your account.
Stop Payment Form

When you are making plans to go out of town,
complete the form below and this will help our
staff monitor your cards, and if out of the ordinary
transactions occur on your cards our fraud agency
will check with us so we can help that your cards
are not blocked.
Travel Information Form

If you have charges that you did not make on your
visa credit card, complete the form below and
mail, fax or drop off to the credit union to start the
dispute process.
Visa Credit Card Dispute

If you have Visa Debit transactions on your account
that you need to dispute, to help NCFCU with the
dispute process we ask that you first try to contact
the merchant to see if they will issue a refund.  If you
don’t get any satisfaction with the merchant please
complete the form below and turn it into the credit
union.
Visa Debit Card Dispute

If you have a transaction that was directly taken from
your account (ACH debit) that you need to dispute, complete
the form below and turn into the credit union. These items
are returned each morning Monday – Friday.
Written Statement of Unauthorized Debit