EBP is a quick, easy, and
convenient way of paying your bills.
Frequently
Asked Questions
How
does EBP work?
EBP
is securely accessible via a button from NCFCU's home banking page. When you're ready, schedule the payments you want to make - recurring
payments with the same monthly amount (i.e. mortgage) or different
amounts (i.e. credit cards); one-time payments; or anything you want to
pay! Payments will be automatically paid each month. After
the various bills are set up, simply enter the payment amount and date
to send payment from month to month. You can add new bills at any
time, view your details, and look at your payment summaries.
How
can I sign up?
EBP
is available to NCFCU members who have a checking account. To sign
up for EBP, you need to contact NCFCU to send you the registration
form. It generally takes about two days for your EBP information
to be finalized. You'll receive a verification of setup and then you're ready to enjoy the convenience of paying
bills online!
How
can I be sure payments are made on time?
We
request that EBP users schedule bills for payment no less than five
business days prior to the bill's due date.Your payment will be
sent immediately to ensure it is received on time. You can
schedule bills ahead of time (up to one year), making it convenient to
consolidate your bill paying activities into fewer monthly
sessions. If your selected payment date falls on a weekend or
holiday, the payment will be mailed the last business day before the
holiday or weekend.
From
what account are the EBP funds taken?
Your
source for EBP transactions is your checking account. If you do
not have sufficient funds to cover bills scheduled for payment, an NSF fee will be charged. The bills will be cancelled and you will need to reschedule
them for payment.
Is
there a charge?
The first 10 bills monthly are free - every bill after 10 is a small fee for each bill. (Call NCFCU for current fees.) The
service fee is automatically deducted from your checking account on the 10th of the following month. EBP service will be cancelled if it is not used over a four month period.
